AUBURN PHARMACEUTICAL RETURN POLICY
Policy: All products distributed by Auburn Pharmaceutical must receive authorization prior to being returned.
Only products purchased from Auburn Pharmaceutical may be returned for credit. Products must be returned
directly from the pharmacy. Third Party returns
will not be accepted or credited.
Only products purchased from Auburn Pharmaceutical may be returned for credit.
Any UNOPENED merchandise within three (3) months of its expiration date will
be eligible for return credit. No credit will be issued for OPENED or PARTIAL BOTTLES. Please remove all price stickers and other markings from all
products. DEFACED, DAMAGED, OR SOILED PRODUCTS are subject to a 25% repackaging charge.
The account will be credited the price they paid minus a 25% restocking fee or the current market value,
whichever is lower, if returned after 30 days.
Attach the AUTHORIZED RETURN SHIPPING LABEL or UPS ARS TAG to the
carton. No product will be accepted unless the AUTHORIZED RETURN SHIPPING LABEL
or UPS ARS TAG is attached. Place a copy of the signed Return Authorization
form inside the carton and return product to Auburn Pharmaceutical. Auburn Pharmaceutical does
reimburse for freight charges.
Price Protection: Auburn Pharmaceutical will guarantee the price for up to 30 days from the
date of the invoice.
Products sold as SHORT‑DATED are sold as a FINAL SALE
and are NON‑RETURNABLE, and marked as such on the invoice. No credit
will be issued on SHORT‑DATED items.